Privacy Policy

1) Information We Collect
We collect personal information that you provide voluntarily when using our website, including but not limited to your name, email address, and contact details. Additionally, we may collect non-personal information such as browsing behavior and device information.

2) How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our services.
• To respond to enquiries and customer support requests.
• To personalise your experience on our website.
• To send periodic emails, newsletters, and promotional materials.

3) Disclosure of Your Information

We may share your personal information with trusted third parties, including service providers and partners, to assist with our business operations. We ensure these third parties adhere to privacy and security standards.

4) Security Measures

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction.

5) Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyse website usage. You can manage your cookie preferences through your browser settings.

6) Your Privacy Choices

You have the right to:

• Access and update your personal information.
• Opt-out of receiving marketing communications.
• Request the deletion of your personal information.

7) Changes to this Privacy Policy

We reserve the right to update this Privacy Policy. Any changes will be effective upon posting the revised policy on our website.

8) Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at sales@luminexglow.com.au.